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We don't consider a ticket closed until your issue is fully resolved and independently verified.
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Check our quick solutions for immediate resolution. Most common technical queries can be resolved in seconds without waiting for a support agent.
How do I reset my account password?
Navigate to the login screen and click 'Forgot Password'. Enter your registered email address, and you will receive a secure reset link valid for 15 minutes.
How can I update my billing information?
Log into your dashboard and navigate to Account Settings > Billing & Subscriptions. From there, you can securely add, remove, or set a new default payment method.
Why am I not seeing my recent updates?
Your browser might be loading a cached version of the dashboard. Try clearing your browser cache or performing a hard refresh (Ctrl+F5 on Windows, Cmd+Shift+R on Mac) to fetch the latest changes.
Can to find Account/Location ID ?
you can find it from the url right after location/ alphanumeric ID is your account ID
Example : https://app.scale4ever.com/location/GpwQkN8S3YoPGsbFjei4/page-builder/O7jSYAUZUQz566ZY3XR1
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